Introduction to chapter (page 129)
An operational sprint has been completed. Time to check if we are doing the right things right.
We want to find the bad news: Where was our surfing not perfect? How well did we achieve the goals and execute the plans?
The answers to these two questions tell how to adjust or rebuild the operational plan.
Improve delivery of obligations? Leave the plan as it is? Fine-tune it? Rebuild it from scratch? Go deeper and find the constraint limiting our business systems performance?